Delivery Information

 

How we send your order.........

Orders are generally dispatched within 2* working days after cleared payment and are shipped via Royal Mail post (unless very heavy, which we will then use a courier). All overseas orders are sent via Royal Mail Air Mail. Orders are not sent insured or tracked unless you specifically ask for this service, which will endure an extra cost.


Boxes are amply sized and your items are well-protected. Delivery time depends on where you live. UK is usually between 2 to 4 days, and overseas can range from 3 to 10 days for Europe up to 10 to 21 days for Australia. We can not guarentee an exact delivery date for overseas.

 

If you have more than one item on an order it will have received a combined shipping discount and as such we will ship the whole order as one. If there is a New Release item on the order we will wait for that to be released before shipping. We can split orders at any point (before shipping) but this will incurr and additonal shipping cost. Feel free to email us for options or advice. 

 

If your parcel does not arrive within a fair timescale please do check with your local sorting office as we have found 9 out of 10 missing parcels are there. Royal Mail leave 'while you were out cards' in most cases but NOT all, so it is always worth giving them a quick ring.

Please do contact us with any concerns : 01305 570796


*Please do note that the Royal Mail do not collect from us on a Saturday, Sunday or Public Holiday. Any orders placed after 2pm GMT on a Friday will be shipped out on the Monday when collections resume.