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Leo’s Den Music Direct is 100% committed to protecting the privacy and security of our site visitors and customers. We are fully compliant with all data protection laws including the most recent General Data Protection Regulation (GDPR) as of May 2018.
Here’s how we use your data…
With your permission, we will collect information that you provide to us. This will be in the form of an email address, name, telephone number and address information and will be collected should you sign up to our mailing list, create a customer account, or make a purchase with us. We will hold all order history on file (which will include your contact details) however - if you get in touch and ask us to delete your email address or customer account, we will ensure that this information is removed and deleted.
We will use your information for the following purposes:
To confirm your order, confirm order despatch, deliver your order, and confirm refund where applicable.
To assist you with any queries concerning your order.
To send you information regarding our company and products that we believe to be of interest to you.
For marketing and sales analysis (for example determining which products were best sellers last month).
We don’t like our details being shared and as such will never share yours. EVER.
We are 100% committed to ensuring your experience on our website is secure and safe. For this reason, we take all the necessary precautions to make sure your information is not lost, stolen, misused or accessed inappropriately. We host our store on Prestashop who provide us with an e-commerce platform that allows us to trade and conform to the highest standards of security and privacy.
Like most companies, we use third party providers to assist us with our business functions, for example payment gateways. These third parties will only collect, use and disclose your data as necessary. Most of our third party providers have their own privacy policies which may differ to ours depending on the country they are located in. Finally please note with regards to the links on our website, we simply link to them but do not trade any other information.
Please check out our FAQ to find out how to navigate our site, shipping information, and also to read our privacy policy.